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189-191 High St, Newcastle upon Tyne NE3 1HE, UK – 0345 740 4404
Busy little branch but lovely staff who are more than happy to assist with any esquires. I can not fault the team on their efforts to assist clients of the bank, especially having witnessed an elderly couple in front of me in the queue that were given support that went above an beyond what one would expect in a local bank, with regards to the comfort of the couple as some paperwork was clearly needed they were taken to sit down and ensure they were not rushed.
Nice practice. But gets busy, appts often late unless you go early
59A High St, Newcastle upon Tyne NE3 4AA, UK – 0345 734 5345
I was privileged to do my work experience at this bank and I can honestly say the people from every corner of the bank are the most lovely people. It's incredible to witness first hand a place where customer satisfaction is placed above all else and a branch that it always striving to grow and improve. Would definitely recommend!
Thanks to Trish for sorting out my internet banking problems this morning - you're a true pro and your help was much appreciated!
The Gosforth Centre, High St, Gosforth, Newcastle upon Tyne NE3 1JQ, UK – 0345 300 0000
Got caught out by misleading opening hours on a Thursday. Are the opening hours for Saturday true? Not the staff in the branch's fault. Website outdated. Staff couldn't be more helpful. They truly are very welcoming, patient, understanding and sincere. A breath of fresh air. You should be extremely proud. Every last one of you.
Staff are brilliant helpful and caring. Willing to help you any time they get to know you and call you by your name.