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77 Elmfield Rd, Newcastle upon Tyne NE3 4BY, UK – 0191 285 1150
Outstanding customer care and results are the reasons I can unreservedly recommend Kelvin Lodge. After making the decision to improve my smile with braces, I made appointments with various practices and felt after meeting with Dr James Bough that I had found a lovely establishment with plenty of friendly staff and a dental professional who would make every effort to create the smile I wanted. In addition to the skill and knowledge of Dr Bough, I felt at ease during every visit due to the friendly manner of dental nurse Nicole Assimacopoulos and the welcoming reception staff. Although clearly a busy practice, there was always someone available to answer the phone if I needed to call and to assist me when I arrived. Whilst location isn’t the primary reason to choose a practice, it was enjoyable to visit such a lovely house in its well-kept grounds. I opted for tooth coloured fixed braces for both the upper and lower arch and my treatment lasted a total of around five months. During this time, only one bracket came loose and after a panicked call to the emergency number, Dr Bough called me straight back and put my mind at ease with information about what to expect and offered to make an emergency next day appointment to reattach the bracket. A lot of my friends have asked me about braces and my experiences and I would say that for me, the best part of completing the 6 Month Smile is that I no longer have to worry about the angle of a camera or think about how to smile so that my teeth are hidden. My friends always question the same thing: the price. It’s one of those ‘big expenditures’ in life and whilst not as restrictive as buying a car or saving for a deposit on a house, it’s certainly a big commitment. I was pleasantly surprised to find that my treatment plan included professional whitening and the filling of some chipped teeth at the extremely reasonable quote I’d been given which was a welcome bonus. It’s my belief that if more people knew they were paying for ‘a perfect smile’ with all the extras that’s needed to make that happen as opposed to ‘a brace’ then it would be easier to see why the expenditure is worthwhile. And it really is worthwhile. My smile has gone from being the thing I hid to being the first thing people compliment me on and I now look forward to smiling in photographs.
1 Station Cottages, Fawdon, Newcastle upon Tyne NE3 2RJ, UK – 0191 284 3882
My husband rang this practice 15.8.18 as an emergency new patient and was seen same morning for temporary work. Returned following day... 40 minute dental repair.. all staff were excellent and very impressed with the service... well done!
First time I have been to this dentist. Had root canal and filling and they were fantastic. On time, efficient and professional. Would highly recommend them
61 Great N Rd, Newcastle upon Tyne NE3 2DQ, UK – 0191 213 0188
I moved dentists to this practice after I was asked to wait close to 3 weeks for a filling appointment at another practice. I was seen quickly and had the work completed within a week from registering. I have never had to wait a long time for an appointment, although I can be quite flexible with when I can attend, so if you want evenings and weekends I don't know how this would be. However, for a dental practice, the amount of appointments out of 9-5 exceeds that available at other practices. My dentist is Alex. I am a little anxious about my dental care and the look of my teeth, for that reason I seek out perfection in my care and cosmetic results. I honestly cannot fault Alex's work and I am so happy with both the dental care and the cosmetic result of his interventions. The receptionists are always pleasant and helpful. Its so lovely to find a dental practice that has great customer service and I wouldn't hesitate to recommend to other people.
Wonderful dentists. I've seen a few different dentists here and all have been friendly and professional. Great at putting you at ease. Would definitely recommend!
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